This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). We are committed to protecting your privacy and ensuring the security of your personal information. Please take a moment to review our Privacy Policy carefully.

1. Information We Collect
We collect personal information that is necessary for the provision of accounting services. The types of personal information we may collect include:

Contact information (e.g., name, address, phone number, email address)

Financial information (e.g., income, expenses, tax-related information including tax file number)

Business information (e.g., business name, business address, business structure)

Communications between us

Credit card information (we do not retain this information, it is destroyed immediately after debiting the payment)

2. How We Use Your Information
We use the information collected for the following purposes:

Providing accounting services and related support

Communicating with you about our services and updates

Improving our services and client experience

Internal record-keeping

3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with third parties when necessary for the provision of services or to comply with legal obligations.
We may utilise outsourced service providers as well as cloud computing services to assist us with our accounting and taxation processes including:

Microsoft products such as but not limited to email, excel, word, PowerPoint and OneDrive in Australia

Dropbox file storage services and the like in Australia

Other third parties from time to time including outsourced service providers from overseas

4. Security Measures
We take the security of your personal information seriously. We have implemented stringent administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, in most cases being 7 years.

6. Maintaining the Quality of Your Information We take all reasonable precautions to ensure that the personal information we collect and disclose is accurate, complete and up to-date. To ensure we can maintain this level of accuracy and completeness, we recommend that you:

Inform us of any errors in your personal information and

Update us with any changes to your personal information as soon as possible

7. Your Rights
You have the right to:

Access your personal information

Correct inaccuracies in your personal information

Request the deletion of your personal information

Object to the processing of your personal information

8. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

9. Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

10. Contact Information
If you have any questions or concerns about our Privacy Policy or how we handle your personal information in compliance with the Australian Privacy Act 1988, please contact us at :

Effective Date 11 December 2023